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Return Policy

Q: What is your return/exchange policy?

A: All product are guaranteed for 90 days after purchase date. If any issues arise during that time, all items* can be returned for a refund or exchange. All return/exchange items must have been purchased from Avalene R.

Q: When will I receive my refund?

A: If returning by mail, you should receive your refund upon first carrier scan.
Please note, it can take 3-5 business days for a refund to credit back to your original form of payment.

Q: My package arrived damaged, what should I do?

A: We’re sorry to hear that! Please send a photo to our Customer Experience Team at and include your order number so we can take a closer look and help with a solution!